We ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, weights will be rounded up to the next full ounce or next full pound, depending on the carrier. Shipping charges do not include any customs fees, import duties, or taxes which may be imposed depending on the country you live in.
You may return any new, unopened item within 30 days of delivery for a refund (excluding shipping and handling). Actual shipping and handling fees will be deducted from your refund if you selected the "free shipping" method for an order valued over $24.95. We will not refund any import duties or taxes.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail when you can return your item(s) and once we've received and processed the returned item(s).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).