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Lifetime Warranty

PhantomSkinz are designed to protect your device from everyday scratches, dings, and abrasion. We manufacture PhantomSkinz in the USA from only the highest quality materials and precision cut designs to protect your device for as long as you own it. However, if your PhantomSkinz ever becomes damaged in the "line of duty", we will send you a replacement PhantomSkinz free of charge (you are responsible for shipping and handling, as well as any applicable taxes or import duties). You must simply provide evidence of damage to your PhantomSkinz, along with a proof of purchase and payment for shipping and handling. We will ship your replacements out via USPS First Class Mail.

Domestic Warranty Shipping and Handling Fees

Small Devices (Cell Phones, MP3 Players, Watches, etc)
Screen Only - $5
Full Body - $6

Tablets & eReaders
Screen Only - $8
Full Body - $10

Laptops & Game Systems
Top - $13
Full Body - $15

International Warranty Shipping and Handling Fees

Small Devices (Cell Phones, MP3 Players, Watches, etc)
Screen Only - $8
Full Body - $10

Tablets & eReaders
Screen Only - $11
Full Body - $14

Laptops & Game Systems
Top - $16
Full Body - $20

***Prices above listed in USD.

 

To begin a request for replacement, please follow these instructions to ensure that you receive your new PhantomSkinz as quickly as possible:

1)    Remove the piece of film you are requesting a replacement for from your device and attach it to a blank piece of paper

2)    Hand-write your name, order number (if applicable), and today's date on the paper your skin is attached to.

3)    Complete the form below and upload picture where indicated. Payment for shipping and handling will be collected within the form.

Your replacement request will be processed within 5 business days of receipt. Please allow time for return shipping via USPS First Class Mail (up to 7 days in the U.S. and up to 28 days for international shipments).

Note: if you’d like to upgrade your shipping method, please contact us prior to submitting payment.

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